Important Notice About Your Sleep-Therapy Equipment and Care
Important Notice About Your Sleep-Therapy Equipment and Care
August 31, 2026
|
Advanced Sleep Therapy, Ltd. |
Pride Medical Equipment, LLC |
| 2010 S. Arlington Heights Rd., Suite 300B | 17W727 Butterfield Rd., Suite G |
| Arlington Heights, IL 60005 | Oakbrook Terrace, IL 60181 |
Dear Valued Patient,
After 22 years of serving our community, Advanced Sleep Therapy, Ltd. (AST) will be closing. It has been our privilege to support your sleep therapy and healthcare needs, and we are sincerely grateful for the trust you have placed in us.
Effective [Insert Effective Date]. Pride Medical Equipment, LLC (Pride), will take over patient service responsibilities. We selected Pride because it is a licensed, accredited, and Medicare-certified durable medical equipment supplier with experience providing sleep-therapy services, including CPAP and BiPAP equipment. Pride is committed to providing patients with reliable equipment and quality service just as we have.
What This Means for You
If You Currently Rent Equipment From AST
If you currently rent a CPAP, BiPAP, or other equipment from AST, your rental arrangement will transfer to Pride on the effective date.
If you would like to continue your care with Pride, no action is required. Our goal is to make this transition as seamless as possible so there is no interruption in your therapy.
Your Medical Records and Billing Information
To help ensure continuity of care and billing, applicable medical records, active physician orders, and billing information will be securely transferred to Pride in accordance with HIPAA and other applicable privacy requirements.
Because Pride uses the same software system as AST, we anticipate that this transition will be straightforward and seamless.
Your Future Supplies
After the transition, Pride will manage and ship eligible replacement supplies, including:
- Masks
- Tubing
- Filters
- Cushions
- Other related CPAP/BiPAP supplies
Supplies will continue to be provided based on your physician’s orders, insurance coverage, and applicable eligibility requirements.
You Have a Choice
You have the right to choose your medical equipment supplier.
You may choose any qualified Medicare-approved or insurance in-network supplier for your ongoing care. Your choice will not affect your right to receive medically necessary equipment or supplies, subject to the requirements of your insurance plan and supplier eligibility.
If You Want to Continue with Pride
No action is required.
Your services will transition automatically to Pride on or after October 1st, 2026].
If You Prefer Another Supplier
If you would like to use a different Medicare-approved or in-network supplier, please contact AST at 847-357-8782 by 09/25/2026
We will assist, as appropriate, with transferring your prescription and supporting documentation to the supplier you choose.
Questions? We’re Here to Help.
We understand that changes to your healthcare services can raise questions or concerns. If you have questions about your equipment, supplies, rental arrangement, records, or the transition, please contact us.
| Advanced Sleep Therapy, Ltd. | Pride Medical Equipment, LLC |
| 847-357-8782 | 630-519-5421 |
Thank you for allowing Advanced Sleep Therapy to be part of your healthcare journey. We are honored to have served you and wish you continued good sleep, good health, and all the best.
Sincerely,
| Advanced Sleep Therapy, Ltd. | Pride Medical Equipment, LLC |
| Caryn McArdle, BSN | Kader Atassi, CEO |
| Advanced Sleep Therapy, Ltd. | Pride Medical Equipment, LLC |
Advanced Sleep Therapy is located in Arlington Heights, IL
We offer the highest quality in-home CPAP patient care.
Sleep apnea is a serious medical condition that drains the energy and health from your life. If you’re suffering from sleep apnea, you’re going without oxygen hundreds of times a night. Treated sleep apnea decreases your risk of developing all sorts of health problems. CPAP (continuous positive airway pressure) is the preferred treatment for obstructive sleep apnea.
The staff of Advanced Sleep Therapy Ltd. is pleased to welcome you to our health care service.
At Advanced Sleep Therapy, we understand the importance of providing home health care services that enhance independence and daily activities. Our commitment to you is to provide care, treatments, and services in the most respectful and least intrusive manner possible.
Our Happy Clients
“I’d had a CPAP but my mask never seemed right. Caryn at Advanced sleep therapy helped my pick out a better mask for my face and I am doing so much better.”
“I was having some problems with my mask and didn’t know what to do. I was used to my machine and was scared to sleep without it, but I was struggling with the mask so much. I was able to call someone who was on call and they help me realize I wasn’t adjusting the headgear right.”
“My CPAP machine is good quality, and they basically set it up for me.”
“The service at Advances sleep therapy was top notch. Both Karens were super helpful and talked me through the process of getting and understanding my CPAP machines. Super impressed!”
“Jodi helped me so much. I was having problems with my insurance and was so scared I’d have to pay out of pocket. She walked me through the process of figuring out what was going on.”
“AST knows what they are doing. They really care and I felt like a priority with all the staff.”
“The staff at advanced sleep therapy were all so nice. They work really well together and I felt comfortable at their store.”
“Advanced sleep therapy is great. Caryn even came to my house to help me set up my machine when I was struggling.”
“I’d had a CPAP but my mask never seemed right. Caryn at Advanced sleep therapy helped my pick out a better mask for my face and I am doing so much better.”
“Five stars! Advanced Sleep Therapy made me really comfortable and confident about my CPAP machine.”
Advanced Sleep Therapy; has excellent service and obviously cares about their patients. I am very happy with my sleep apnea machine & mask and John is just the best. He took his time to explain everything to me.
“I was really relieved that we were able to look at the stuff I was buying right there in the office. It helped so much when I went home and set it up.”
The mission of Advanced Sleep Therapy Ltd. is to set the standard of excellence in our community by providing the patient, their families, and their physicians with confidence that we are dedicated, committed, and highly capable of delivering responsive, professional, and caring service to each and every patient, as part of, a successful plan of care.
Advanced Sleep Therapy Ltd. is open and responsive to patients and any questions, comments, or concerns. We want to hear from you! In an effort to improve the quality of care, we frequently document customer communications. Formalizing your questions, comments, and concerns allows us to improve our organization and the care we provide.
At your initial visit, you will receive a formal Customer Satisfaction Survey. Please fill it out and return it to us. If you have additional questions or need other assistance, please call Advanced Sleep Therapy Ltd. at (888) 860-3100 and one of our friendly staff members will be glad to assist you. Learn more about us by browsing this website.
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